WAHK switches to Dojo and saves hours each week on administative work

The Windsurfing Association of Hong Kong, one of the region's elite sports organizations and home to Hong Kong's first-ever Olympic Gold medalists, was struggling with time-consuming administrative tasks. By implementing Dojo, they've streamlined student training schedules, automated routine processes, and reclaimed valuable hours every week that can now be dedicated to athlete development instead of paperwork.

Problem 1: Sending Letters Are Time-Consuming and Wasteful

Before Dojo: WAHK printed hundreds of pages and sent paper letters to confirm students' training schedules, consuming multiple staff hours each week.

With Dojo: One staff member can manage the entire process in just 5 minutes by:

Selecting training dates
Sending out training options
Receiving student confirmations

Impact: 95% reduction in administrative time spent on schedule management.

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Problem 2: Coaches Drowning in Administrative Work

Before Dojo: Coaches became unwilling customer support agents, constantly fielding messages about announcements, safety updates, and policy changes instead of focusing on athlete development.

With Dojo: Association staff directly communicate with members, creating:

Streamlined information flow
Improved member experience
Coaches who can focus on coaching

Impact: Reclaimed valuable coaching hours and established clearer communication channels.

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Problem 3: Lack of Training Analytics

Before Dojo: Training attendance tracked in spreadsheets made meaningful analysis nearly impossible for administrative staff with limited technical skills.

With Dojo: Automated reporting and analytics that:

Highlight underperforming students
Identify high-potential athletes
Provide management with clear operational insights

Impact: Data-driven decision making without requiring technical expertise.